1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
1. Please ensure you have completed all the detailed information , such as contact person,address,post code and telephone number when filling in your buyer’s information.
2. We will send the goods within 5 working business days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.
3.The buyer is responsible for any insurance ,problems and damage which caused by shipping service ,such as accidents, delays or other issues. Besides the buyer should be responsible for any tax and/or duty charged by their country.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If not receiving your shipment within 45 days from payment, please contact us. We will track the shipment and reply to you as soon as possible to get your satisfaction!
1. You have 7 days to contact us and 30 days to return it from the date parts received. If item is in your possession is more than 7 days, it is considered used and refund or replacement will not be accepted. And customer should be responsible for all the charges of returning and reshipping.
2. All return items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on, shipping tracking number, specific reason for the return, and your po#.
1.Buyer’s early confirmation will be highly appreciated after receiving the items.
2.Since your feedback is especially important to our business’s development, we sincerely appreciate your positive feedback if you are satisfied with our product and service. 1 minute to you ,extremely vital significance to us.
3.Please contact us before leaving any negative or neutral feedback. We will try our best to solve any problems.Thanks for your understanding!
Thank you for choose Moon Helmet!
Moon Helmet has an experienced management and professional work team. We have 13 years’ experience in the sport helmet industry, offering over 1000 designs.
There are two factories in Moon Helmet: The head factory is Shunde Moon Helmet Co., Limited, the branch factory is Zhaoqing Bohan sports Co., Limited. Two factories total 13,000 quare meters and more than 200 people.
Established in 2002, Moon Helmet is specialized in the business of sport helmets, such as bicycle helmet, skate helmet, ski helmet, horse riding helmet, water sport helmet and so on.. Our main market there are: EU, North America, South America, Southeast Asia.
We have our own professional technical team, the large production lines, silk-screen room, Blister room, Spraypaint room, Decal room and the other advanced equipment.
We belives that all our products must meet the international quality standards. Therefore, we have our own test room to purchasing high-quality materials and ensuring strict internal process control. As the demonstration to our efforts, our factory and products meet ISO9001, CE EN 1078, CE EN1077, GS, CPSC, ASNZS2063, CE EN1384, CE EN1385 certrificate.
Otherwise, we have a lot of experiences in OEM, ODM services. We are ODM for CATLIKE, GIANT, MERIDA. Besides, our Moon brand is coming welcomed from home and abroad!